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RENTown: Rent to Own Furniture, Appliances, Electronics and More!


Privacy Policy

Updated 4-1-24

Rentown has created this privacy statement to demonstrate our commitment to privacy for our customers and users of this website. This Privacy Policy governs the manner in which Rentown uses, maintains and discloses information collected from its customers and users of its website. The policy explains how this website collects usage information to provide a better web experience for our users.


Rentown is committed to developing long-lasting relationships based on trust. In furtherance of this goal, Rentown will do everything in its power to ensure that your right to privacy is maintained and protected. The following information details the personal information collected from you; how the information is used; with whom the information may be shared; and the security procedures we use to protect the information that we have collected.

When you visit rentownrto.com (“the Site”), you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please don’t access or use the Site. You can always choose not to provide information even though it might be needed to complete a transaction.


Your privacy is very important to us. Unless we have your consent, we will not disclose your personally identifiable information to third parties for their marketing purposes.


This website is not directed at children under 13 years of age. You may only use this Site under the supervision of your parents or guardians if you are under the age of 13.


Rentown may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. The data we collect is information that identifies you personally, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone
  • Cell phone
  • URL
  • Social Security number
  • Credit card information
  • Other billing information

In general, you can browse the Site without telling us who you are or revealing any personal information. But, once you give us your personal information, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact, identity, and other personal information as indicated on the forms throughout the Site. We indicate which fields are required and which fields are optional. YOU ARE ALWAYS FREE TO WITHHOLD INFORMATION BY NOT USING A PARTICULAR SERVICE OR FEATURE. By submitting any information through our website, you give Rentown employees permission to contact you via the information provided. Rentown may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.


A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies.

For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. Session ID cookies may be used by Rentown to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing.

A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Persistent cookies may be used by Rentown to store whether, for example, you want your password remembered or not, and other information.

You may also encounter cookies or similar devices on certain site pages that third parties have placed there. We do not control the use of cookies by third parties. When you link to any other website from our website, the operator of such website may collect information about you through “cookies” or other technologies. We are not responsible for the information gathering or privacy practices of any such website. Links on our website to other websites are provided solely as a convenience, and inclusion of such links does not constitute our endorsement of a site. You are responsible for reviewing the privacy policies of any other website you visit to understand how your information may be collected, used or disclosed.

You can always decline our cookies if your browser permits. This means, though, that you may not be able to use certain features on the Site.


Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.


We use your personal information to deliver the services you request and in the file we maintain about you. This information may be used, for example, to complete a purchase transaction you have requested; resolve disputes; troubleshoot problems; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; and enforce our User Agreement.

We may use some of your personal information to improve our marketing and promotional efforts; analyze the Site usage; improve our content and product offerings; and customize the Site’s content, layout, and services. The goal is to improve the Site and tailor it to better meet your needs.

We may also use your personal information to contact you and deliver information that, in some cases, is targeted to your interests, such as administrative notices, product offerings, and communications relevant to your use of the Site.


Rentown may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case Rentown is sold, the information collected from users may be transferred to the new owners. Rentown may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyze, or otherwise store or manipulate data received by Rentown from its customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as Rentown and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.


Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Rentown gives them the opportunity to opt-out from receiving these types of communications.


On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.


We cooperate with law enforcement inquiries as well as other third parties to enforce laws such as intellectual property rights, copyright laws, criminal laws and fraud. So, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, email address, user history, fraud complaints, without a subpoena, and without advance notice to you.

The Rentown website contains links to other sites. Please be aware that Rentown is not responsible for the privacy practices other sites. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The Rentown Privacy Policy as described herein applies solely to information collected by Rentown.


The information provided to Rentown is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Rentown. We use procedural and technical safeguards to protect your personal information against loss or theft. And we use unauthorized access and disclosure safeguards to protect your privacy such as encryption, firewalls and secure socket layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect this data from unauthorized access by users inside and outside the company. However, “perfect security” does not exist on the Internet.

Rentown employs industry-standard security measures to protect the confidentiality of your information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Rentown. We do not retain your credit card information once your purchase has been processed.


You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library, work, school or neighbor, but even when using your private computer in your home.


By providing your cell phone number, you have provided us with consent to send you text messages in conjunction with the services you have requested. Your cellular provider’s Message and Data Rates may apply to our confirmation message and all subsequent messages.

You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. [No Confidential Information should be sent via Text Message.]

Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.

If you have questions about this policy, would like to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following: info@rentownrto.com, 509-758-5416.

You agree and consent to be contacted by the Company, our agents, employees, attorneys, and affiliates through the use of email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, auto dialers, or an artificial or prerecorded voice.

Unless messaging is initiated by the customer; It is our policy to send no more than 8 messages per month. In general, the messages we send provide you with information about your account, but may include marketing provided you have opted in.


This policy applies to text messages sent by Rentown, to our customers during and after the use of our product. If you wish to stop receiving text messages from Rentown, reply to any text message we have sent you and in the reply text simply type STOP and press send. You will receive a text message confirming we have received your request to STOP. Your stop request will become effective within one day. In addition, you can opt-out by contacting: 509-758-5416, info@rentownrto.com.


Internet technology is rapidly developing, and we need to maintain our flexibility to provide you with the best possible service. Our privacy policies and practices may be amended to reflect changes in law or corporate policies. We will notify you of any such changes by posting the revised policy on our website. Your continued use of our website, products or services following any such change shall constitute acceptance of the revised policy.

If you have any questions or concerns about this policy, please email us at: info@rentownrto.com or call 509-758-5416.